activity description
NoGigiddy, a main organisation inside the on call for staffing and recruiting industry, is in search of a devoted and passionate Chat assist Agent to sign up for our far flung team. on this position, you may play a crucial role in making sure a high-quality gig employee experience by using supplying pinnacle-notch customer service thru our chat system. With our revolutionary platform connecting gig workers to diverse staffing nearby organizations, you will have the possibility to make a actual effect in revolutionizing the gig staffing enterprise.
At NoGigiddy, we prioritize our gig workers and goal to promote flexibility and comfort. Our dedication to improving the gig employee experience sets us apart, as we continuously discover new ways to create even more incomes possibilities for gig workers. by way of joining our GigSquad, you’ll be part of a group that values your contribution and gives diverse paths for increase and improvement.
responsibilities
respond promptly to gig employees‘ inquiries and offer correct and useful statistics via our chat guide device.
cope with and resolve gig people‘ concerns, problems, or court cases with empathy and professionalism.
Collaborate with different crew individuals to make certain a seamless and efficient chat support enjoy for gig employees.
stay updated with the capabilities and functionalities of the NoGigiddy platform and our associate staffing apps.
assist gig workers in navigating the NoGigiddy platform and troubleshoot any technical issues they will come across.
Actively sell the blessings and capabilities of NoGigiddy to gig workers to inspire engagement and participation.
record and escalate complicated or unresolved queries to the perfect departments for further help.
necessities
validated revel in as a customer support agent or comparable role, ideally within the gig financial system or staffing enterprise.
exquisite written and verbal verbal exchange competencies, with the potential to speak surely and concisely.
strong multitasking and trouble–solving capabilities, with the capacity to navigate between more than one chat conversations effectively.
Empathetic and patron–oriented mind-set, with a authentic preference to assist gig employees be successful.
proficient pc abilties, along with the capacity to navigate software programs and work with chat help equipment.
