activity precis:
The mortgage Operations guide expert (mortgage front desk Clerk) offers administrative assist to the loan branch. Adept at retaining purchaser files, has fantastic customer service skills and maintains the professional photograph of the credit score Union to callers and site visitors.
We encourage you to view and apply at once at edfed.org/careers
responsibilities & responsibilities:
solution and course incoming calls, emails, and messages related to mortgage loans offerings.
assist participants with residential and fairness inquiries associated with servicing problems.
help individuals with fundamental domestic mortgage inquiries, offering popular information approximately mortgage products, application processes, and required documentation.
method payoffs of fairness loans.
help with branch walk-ins, scheduling appointments, answering calls, mailing and scanning of files.
help department employees with fairness programs as needed.
reply to member inquiries regarding process for acquiring credit score Union endorsement on loss draft checks.
put together delight of loan(s) on paid off fairness loans and features.
Escrow review of 1st lien equity loans and lines for payment of taxes achieved on quarterly foundation.
problem payoff statements on equity loans and lines as asked.
manner CPI (force positioned coverage).
assessment monthly MIS bill document and difficulty fee.
system Symitar account variety changes.
monthly fairness reports.
equity mortgage and line price exchange agreements.
handle disbursement of loss draft insurance proceeds.
forward required payoff documentation to Cenlar on residential loans.
comply with up on recorded loan on equity loans and features and critiques for capacity intervening liens.
comply with up regarding receipt of final title coverage for residential loans, area in everlasting report.
comply with up concerning receipt of recorded mortgage for residential loans, area in everlasting record.
performs other responsibilities as assigned through management.
requirements:
associate’s diploma or equal aggregate
1 -2 years of professional office environment, preferably as an administrative or loan assistant
