job description
An equal opportunity employer Nature of work A maximum OF 150 applications may be regularly occurring FOR THIS RECRUITMENT. PLEASE apply without delay. that is specialised clerical and/or massive public touch paintings within the establishment, upkeep, and change of bills and information in a centralized unit inside the department of Finance.
paintings involves acting a variety of clerical duties to include responding to complex client inquiries, preserving purchaser account facts, resolving account discrepancies, coming into and retrieving statistics processing data, discovering contemporary and historical documents from a couple of systems and databases and offering records to customers concerning their folio and other property or assessment billing account statistics, reading discrepancies and explaining billing information, calculating payments and relevant penalties and/or refunds. An employee on this function is accountable for difficult transactions such as calculating adjusting, drafting and finalizing relevant corrections to files submitted by way of field inspectors and helping with commencing, final and converting bills; maintaining more than one databases and economic systems consisting of Oracle, ARCV, I construct, ARPS, Citiview, Land management and Miami Biz; preparing and making sure the instruction of billing invoices/ reminder notices for mailing; and drafting and getting ready correspondences. Supervision is received from an administrative advanced who observes operations, periodically critiques debts, and mediates conflicts which can’t be resolved at this level.
The obligations of this position consist of, however are not restricted to the subsequent: discovering modern-day and ancient documents using a couple of systems and databases; receiving and putting off patron inquiries relating to computation of billings, and calculation of costs, and fees, as relevant; making adjustments to billing quantities, as needed; interacting with customers and answering inquiries regarding billing and costs; providing help to different, municipalities and city departments, as needed; preparing correspondence in reaction to customer inquiries; soliciting for lien searches for attorneys, title corporations, and the general public; analyzing research to decide sort of lien located on assets and what type of modifications (if any) is relevant; adjusting bills in accordance with wellknown strategies; inputting new account statistics required to establish stable Waste debts, strong Waste liens, Occupational Licenses, Trash liens or citations, Sewer liens, dual carriageway development fees, Lot Clearing costs, certificates of Use, fireplace protection charges, Boiler and Elevator fees, Demolition liens, Code Enforcement ticket Liens, etc.; starting, remaining, and changing money owed according with popular strategies; tracing monies deposited to incorrect debts and making modifications; appearing other associated responsibilities as required. minimal requirements at least 60 college credit and 4 (four) years enjoy regarding extensive public touch in a customer support surroundings working with customer debts and billing, preferably with a governmental organization. OR equal mixture of education and revel in past a excessive college diploma or its equivalent and two (2) years of the required experience
