walmart Remote Job Tacoma

YOUR undertaking

The customer service manager oversees a group of customer support Representatives (CSR) that provide the front-line assist for the Veterans revel in workplace‘s White residence VA Hotline touch center. on this function, you may provide education and management, answer escalated inquiries, refer clients at once to different VA hotlines, and perform intake for the VA’s criticism control program. telephone calls are from a wide variety of individuals, which includes Veterans, their circle of relatives contributors and/or prison representatives, the general public, and VA employees.

requirements

training: excessive college diploma or equivalent.

work experience: 4 (4) years’ enjoy in a call middle or touch center environment; One (1) 12 months of supervisory experience.