task description
review
we are searching for an experienced patient Account consultant to enroll in our group. This position is critical in making sure affected person money owed are resolved right away and as it should be. the precise candidate will have a strong knowledge of the sales Cycle, from account introduction thru charge, and enjoy running with various insurance payors.
Key responsibilities
studies and resolve affected person accounts the usage of internal systems and available resources.
follow up on claim submissions and overview remittances for insurance collections.
contact 0.33–birthday celebration payors and/or patients thru phone, email, or on-line platforms to clear up first-rate balances.
record clean and concise notes regarding declare repute and actions taken.
identify and resolve problems to do away with re-work and boost up sales collection.
update plan IDs, alter demographic/coverage details, and troubleshoot payor troubles.
get right of entry to payer web sites to gather and interpret statistics for account resolution.
communicate workflow inconsistencies, payor developments, and device get admission to troubles.
take part in meetings and respond right away to emails and contact messages.
Required competencies & qualifications
sturdy expertise of industrial, controlled Care, Medicare, and Medicaid insurance. (2+ years)
know-how in medical collections/comply with-up (2+ years)
ability to interpret clarification of blessings (EOB) and clear up disputed balances.
extraordinary customer support and communication competencies.
hassle–solving mindset with attention to detail.
ability to recognize payor delays and enforce corrective moves to prevent A/R getting older.
need to sit down in the imperative (CST) time area
