households asking for government assistance require time sensitive moves from sturdy, compassionate those who are devoted to supporting the vulnerable and promoting strong self-enough families. a hit applicants will make a fantastic wonderful effect on the lives of countless Floridians.
we’re looking for those who are prepared, who own notable pc and typing abilities, are willing to analyze government help rules and can engage with customers/citizens of Florida in a call center surroundings.
The primary feature of this position is providing guide offerings associated with government help eligibility in a call middle putting. The paintings performed includes processing a large range of customer support sports and coming into facts right into a pc–based totally eligibility machine. This profession is composed commonly of smartphone interactions with customers. Incumbents in this function document to the office, this isn’t always a telework position.
If this sounds just like the job for you, please be part of our crew!
the entire-time paintings schedule is 40 hours according to week, eight:00 am – five:00 pm EST, Monday via Friday.
personnel may be required to paintings after their time table to finish cellphone calls inside the queue.
competitive place Differential $36.80 bi-weekly
qualifications:
two years of experience in customer service, interviewing, recruiting, investigating, accounting, processing coverage guidelines or determining eligibility.
must have the ability to wait an eight – 12-week mandatory paid schooling direction.
preference for bilingual in Spanish/English or Creole/English.
