IT Support Specialist

Task description

The compensation variety supplied for this function is an estimate based on available market records. The real amount may also vary considering the candidate’s expertise, competencies, capabilities, and geographic vicinity. when you have questions, please talk the ability and details of our compensation philosophy along with your recruiter.

about our 2026 summer time Internship application

be a part of our summer season internship software, spanning from may additionally 26th, 2026 to August 7th, 2026. gain precious revel in through significant projects along our progressive, solutions–pushed groups. raise your professional increase with possibilities for expert improvement, senior management Q&A, volunteer initiatives, networking/social activities, and more!

What you may anticipate operating within the IT help specialist Intern function
As an IT aid specialist Intern, you’ll advantage palms-on experience presenting technical assistance to cease users across a selection of systems and devices. on this function, you will assist with on-website online and remote guide, troubleshoot hardware and software program issues, and help keep reliable IT operations across the organisation. you’ll work intently with experienced help professionals to solve tickets, document answers, and participate in larger IT tasks such as gadget enhancements and cloud migrations. This internship gives an opportunity to develop actual–international IT capabilities whilst delivering expert, purchaser–centered assist in a fast-paced surroundings.

Duties

presents technical help on-website and remotely; help stroll-in clients as needed, growing tickets for all problems.
Responds to and resolves IT aid tickets within the defined SLA, ensuring timely decision and communication.
Troubleshoots problems with laptops, computer systems, printers, networks, servers, telephones, and tablets.
Shadows support specialists in troubleshooting network connectivity and system get right of entry to problems.
Assists with managing IT gadget inventory, which includes monitoring, organizing, and updating asset facts.
continues a purchaser–focused technique through speaking in reality and professionally with stop users.
Conducts basic and intermediate schooling periods for stop–users.
Contributes to large IT initiatives together with machine upgrades, device installations, cloud migrations, and more.
minimal qualifications
currently pursuing an accomplice’s or Bachelor’s degree in information technology, pc science, or a associated discipline.
fundamental knowledge of pc hardware, working structures, and networking concepts.
robust interest in IT assist and hassle–fixing.
first-rate verbal exchange and teamwork abilties.
capacity to control time correctly and maintain interest to detail.
skillability with Microsoft technology consisting of home windows OS, Microsoft 365, and lively listing.
capability to paintings independently and manage a couple of priorities.
legitimate driving force’s license with reliable transportation.