FedEx Remote Jobs FL, GA, HI, ID, IL

Description
To offer customers with the very best satisfactory provider through offering consistent customer service and determination to be able to ensure well timed release and/or inbound or outbound movement of freight/cargo

provide impeccable customer service.

put together, analyze, and/or put up documentation to the perfect events (U.S. Customs, sellers, clients) in an effort to make certain they’re according with all applicable laws and regulations relating to customs.

count on, identify, and remedy problems that can postpone the well timed launch or movement of freight.

hold relationships with correspondent agents, T&B, and different carrier vendors to make sure that sellers exceed the clients‘ provider requirements.

resolve banking and letter of credit issues.

propose clients on payment terms.

obtain charge on delinquent accounts and/or complete accounting adjustment paperwork for assessment.

solve billing problems, coordinate publish entry interest on client‘s behalf.

complete correct data input or corrections into pc documents.

carry out path purpose evaluation as directed by using the Account Administrator.

Coordinate post–access activities at the client‘s behalf.

manage the entry verification technique.

get right of entry to customers structures (external systems) as necessary.

Correspond with commercial enterprise companions in numerous mediums to consist of written, smartphone or e-mail.

Produce operational trend reports.

maintain commercial enterprise partners apprised of the exception manner.

Pre alerts – receive and reply as wished in step with consumer SOP.

keep preferred information of FedEx services and products.

interact with customers, internal group of workers/departments and control of all tiers.

increase and hold a robust courting with patron‘s front-line employees.

Facilitate entry processing, in addition to pre arrival and put up arrival exception decision. performs other obligations as assigned.