full process description
evaluation
we’re seeking a friendly and organized Salon service Coordinator to sign up for our dynamic group. the perfect candidate can be the primary point of touch for our clients, presenting amazing customer service and making sure a welcoming atmosphere. This function calls for robust communication abilities, attention to detail, and the capability to multitask in a quick-paced environment. you will play a crucial position in enhancing the patron experience whilst helping the salon’s operations.
responsibilities
Greet clients warmly and make certain they experience welcome upon arrival.
manipulate appointment scheduling and confirmations.
deal with phone inquiries with professionalism and brilliant cellphone etiquette.
help in selling salon services and retail merchandise to decorate purchaser pleasure.
conduct product demonstrations while necessary to teach customers on services.
maintain an organized reception vicinity and manipulate merchandising presentations efficaciously.
carry out mild residence preserving and cleansing duties.
perform cashiering duties including coins handling and simple math for transactions.
inventory retail merchandise and ensure inventory is nicely–organized.
provide help to salon staff as wanted, including supervising crew contributors.
engage in developing social media content to market salon and stylists.
experience
preceding revel in in customer service or retail income is desired, however not required.
know-how of salon products and services is a plus, however not required.
sturdy communication abilities are necessary for interacting with customers and personnel alike.
