Wells Fargo Remote Client Request Checker

on this role, you’ll:

Supervise Registered and Unregistered patron associates
aid economic Advisors inside the WFA footprint
discover opportunities for customer support development, policy and system enhancement, and risk control improvement in customer support

Make daily supervisory and tactical selections and solve problems related to customers and co-workers, as well as staffing requirements beneath path of customer service control, leveraging interpretation of policies and techniques
Collaborate and consult with internal partners, discipline leaders, and colleagues to make certain client pride
engage immediately with inner companions

manage allocation of humans and monetary assets for economic marketing consultant help
Mentor and guide talent development of direct reports and assist in hiring expertise

Required qualifications:

2+ years of customer service, economic offerings or contact center enjoy, or equivalent verified via one or a aggregate of the following: paintings experience, schooling, navy experience, schooling
1+ years of leadership experience

US only:

correctly completed financial industry Regulatory Authority (FINRA) collection 7 and sixty three examinations (or FINRA diagnosed equivalents) sufficient to qualify for fast FINRA registration