process description
Everlight solar is in search of a skilled surprisingly lively and motivated person to enroll in the Everlight solar team as a customer service representative! this is a totally far off, full-time, entry degree. The customer service consultant will act as a connection, setting up and building relationships with our clients, operating in a fast-paced environment with precision and competence.
ought to own a Mac pc and be fluent with the Apple surroundings of software program (iOS, macOS, iWork, etc.)
Everlight sun is a swiftly growing organisation and the chief of sun power inside the Midwest. We provide a unique enjoy that fosters person increase and rewards overall performance. Our lifestyle at Everlight is extremely important to us. The work environment is speedy-paced and dynamic. We cost teamwork, satisfactory, innovation, and client achievement. Our best candidate is self-stimulated, detail–orientated, has first-rate hassle–fixing talents, is passionate about turning in results on-time, exceeding expectations, and ensuring achievement for our groups.
responsibilities:
cope with excessive quantities of incoming calls
perceive and compare customers‘ wishes to supply delight
construct sustainable relationships of believe thru open and interactive dialogue
provide accurate, legitimate and comprehensive information by the use of the right techniques/gear
control court cases, provide right solutions and alternatives; observe up to comfy resolution
keep statistics of purchaser interactions, process consumer accounts, and file files
follow verbal exchange strategies, recommendations, and rules
establish and build relationships with our clients
move the greater mile to interact customers
requirements:
some established customer service experience or experience as a patron service consultant is favored
strong phone management capabilities and energetic listening abilties
potential to paintings independently and as a member of numerous groups and committees
sturdy attention to element
notable conversation and presentation abilities
ability to multi-undertaking, prioritize, and manage time effectively
potential to operate in a fast-paced surroundings
