{"id":846,"date":"2026-06-05T06:39:49","date_gmt":"2026-06-05T06:39:49","guid":{"rendered":"https:\/\/uwitindia.in\/clouddata\/?p=846"},"modified":"2026-06-05T06:39:49","modified_gmt":"2026-06-05T06:39:49","slug":"contact-center-associate","status":"publish","type":"post","link":"https:\/\/uwitindia.in\/clouddata\/contact-center-associate\/","title":{"rendered":"Contact Center Associate"},"content":{"rendered":"

task<\/span>\u00a0precis<\/span>:
\nAn Alivi\u00a0contact<\/span>\u00a0carrier<\/span>\u00a0consultant<\/span>\u00a0(CSR) will\u00a0offer<\/span>\u00a0activate<\/span>\u00a0and courteous\u00a0assist<\/span>\u00a0to the
\nindividuals<\/span>\u00a0of our\u00a0fitness<\/span>\u00a0plan\u00a0partners<\/span>\u00a0cope with<\/span>\u00a0inquiries\u00a0approximately<\/span>\u00a0our\u00a0services<\/span>\u00a0and\u00a0help<\/span>\u00a0in\u00a0managing<\/span>\u00a0the\u00a0health<\/span>\u00a0plan\u00a0companions<\/span>\u00a0supplemental\u00a0packages<\/span>\u00a0and\u00a0price<\/span>–based totally<\/span>\u00a0blessings<\/span>. The CSR\u00a0role<\/span>\u00a0requires<\/span>\u00a0notable<\/span>\u00a0conversation<\/span>\u00a0capabilities<\/span>, empathy,\u00a0persistence<\/span>, and\u00a0attention<\/span>\u00a0to\u00a0element<\/span>\u00a0at some point of<\/span>\u00a0data<\/span>\u00a0access<\/span>\u00a0and\u00a0at the same time as<\/span>\u00a0speaking<\/span>\u00a0with\u00a0members<\/span>. This\u00a0function<\/span>\u00a0is an\u00a0critical<\/span>\u00a0a part of<\/span>\u00a0our\u00a0dedication<\/span>\u00a0to the happier and\u00a0healthier<\/span>\u00a0existence<\/span>\u00a0of our\u00a0individuals<\/span>.<\/p>\n

duties<\/span>\u00a0&\u00a0obligations<\/span>:
\nhelp<\/span>\u00a0inbound inquiries from\u00a0fitness<\/span>\u00a0plan\u00a0contributors<\/span>\u00a0and representatives,\u00a0regarding<\/span>\u00a0the
\ntransportation\u00a0offerings<\/span>\u00a0offered<\/span>\u00a0thru<\/span>\u00a0our\u00a0health<\/span>\u00a0plan\u00a0partners<\/span>.
\nActively\u00a0listen<\/span>\u00a0and\u00a0respond<\/span>\u00a0fast<\/span>\u00a0and professionally to all\u00a0consumer<\/span>\u00a0calls.
\nMeet or exceed\u00a0productiveness<\/span>\u00a0metric\u00a0dreams<\/span>\u00a0such as<\/span>\u00a0average<\/span>\u00a0manage<\/span>\u00a0Time,\u00a0satisfactory<\/span>\u00a0guarantee<\/span>, Calls\u00a0according to<\/span>\u00a0hour and\u00a0purchaser<\/span>\u00a0satisfaction<\/span>\u00a0after\u00a0call<\/span>\u00a0survey.
\nFollows all HIPAA and compliance protocols to\u00a0make certain<\/span>\u00a0the\u00a0protection<\/span>\u00a0of all\u00a0individuals<\/span>\u00a0protected<\/span>\u00a0fitness<\/span>\u00a0statistics<\/span>\u00a0(PHI).
\nEscalates transportation and\u00a0customer service<\/span>\u00a0worries<\/span>\u00a0to\u00a0contact<\/span>\u00a0middle<\/span>\u00a0leadership<\/span>\u00a0team<\/span>.
\ncomplete<\/span>\u00a0Alivi’s New\u00a0lease<\/span>\u00a0education<\/span>\u00a0program<\/span>,\u00a0in which<\/span>\u00a0participants<\/span>\u00a0are\u00a0predicted<\/span>\u00a0to\u00a0gain<\/span>\u00a0an
\neighty<\/span>%\u00a0final<\/span>\u00a0evaluation<\/span>\u00a0passing\u00a0rating<\/span>.
\ncomplete<\/span>\u00a0and\u00a0signal<\/span>\u00a0all compliance\u00a0guides<\/span>.<\/p>\n

requirements<\/span>\u00a0&\u00a0qualifications<\/span>:
\nminimum<\/span>\u00a0of 6 months of inbound\u00a0contact<\/span>\u00a0middle<\/span>\u00a0enjoy<\/span>\u00a0or transferable healthcare\u00a0experience<\/span>.
\nhave to<\/span>\u00a0be\u00a0able to<\/span>\u00a0sit<\/span>\u00a0for\u00a08<\/span>\u00a0hours or\u00a0extra<\/span>\u00a0an afternoon<\/span>.
\nought to<\/span>\u00a0be\u00a0able to<\/span>\u00a0put on<\/span>\u00a0a headset for\u00a0at the very least<\/span>\u00a0eight<\/span>\u00a0hours\u00a0a day<\/span>.
\nawesome<\/span>\u00a0written,\u00a0communique<\/span>\u00a0and\u00a0facts<\/span>\u00a0access<\/span>\u00a0capabilities<\/span>.
\nmild<\/span>\u00a0revel in<\/span>\u00a0in Microsoft\u00a0teams<\/span>, Outlook, and\u00a0word<\/span>.
\nCSR’s\u00a0ought to<\/span>\u00a0exhibit<\/span>\u00a0expert<\/span>\u00a0look<\/span>\u00a0and demeanor\u00a0at some stage in<\/span>\u00a0training<\/span>\u00a0and ongoing\u00a0education<\/span>‘s.
\nCSRs are required to be on\u00a0digicam<\/span>\u00a0at some stage in<\/span>\u00a0all\u00a0training<\/span>\u00a0and\u00a0assembly<\/span>\u00a0classes<\/span>
\nshould<\/span>\u00a0be\u00a0capable of<\/span>\u00a0adapt to\u00a0excessive<\/span>\u00a0and\u00a0a quick<\/span>-paced\u00a0name<\/span>\u00a0extent<\/span>.
\nCSR’s\u00a0need to<\/span>\u00a0comply to attendance and punctuality\u00a0expectancies<\/span>\u00a0(PTO\u00a0policy<\/span>).
\nCSR’s\u00a0should<\/span>\u00a0have a\u00a0down load<\/span>\u00a0speed<\/span>\u00a0of\u00a080<\/span>\u00a0to\u00a0one hundred<\/span>-mbps and\u00a0upload<\/span>\u00a0speed<\/span>\u00a0of 12\u00a0to 20<\/span>-mbps
\nshould<\/span>\u00a0have a\u00a0cozy<\/span>, quiet, distraction-unfastened<\/span>\u00a0workspace,\u00a0with none<\/span>\u00a0conflicting\u00a0duties<\/span>\u00a0all through<\/span>\u00a0scheduled\u00a0work<\/span>\u00a0shift (conflicting\u00a0duties<\/span>\u00a0might also<\/span>\u00a0encompass<\/span>\u00a0caring<\/span>\u00a0for\u00a0family<\/span>\u00a0individuals<\/span>)
\nfully<\/span>\u00a0bilingual: English\/Spanish\u00a0most effective<\/span>.
\nBYOD (deliver<\/span>\u00a0Your\u00a0personal<\/span>\u00a0tool<\/span>):\u00a0applicants<\/span>\u00a0have to<\/span>\u00a0provide<\/span>\u00a0their\u00a0very own<\/span>\u00a0system<\/span>\u00a0to\u00a0successfully<\/span>\u00a0carry out<\/span>\u00a0the\u00a0process<\/span>\u00a0capabilities<\/span>\u00a0listed<\/span>.<\/p>\n","protected":false},"excerpt":{"rendered":"

task\u00a0precis: An Alivi\u00a0contact\u00a0carrier\u00a0consultant\u00a0(CSR) will\u00a0offer\u00a0activate\u00a0and courteous\u00a0assist\u00a0to the individuals\u00a0of our\u00a0fitness\u00a0plan\u00a0partners\u00a0cope with\u00a0inquiries\u00a0approximately\u00a0our\u00a0services\u00a0and\u00a0help\u00a0in\u00a0managing\u00a0the\u00a0health\u00a0plan\u00a0companions\u00a0supplemental\u00a0packages\u00a0and\u00a0price–based totally\u00a0blessings. The CSR\u00a0role\u00a0requires\u00a0notable\u00a0conversation\u00a0capabilities, empathy,\u00a0persistence, and\u00a0attention\u00a0to\u00a0element\u00a0at some point of\u00a0data\u00a0access\u00a0and\u00a0at the same time as\u00a0speaking\u00a0with\u00a0members. This\u00a0function\u00a0is an\u00a0critical\u00a0a part of\u00a0our\u00a0dedication\u00a0to … <\/p>\n","protected":false},"author":1,"featured_media":84,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[78],"tags":[],"class_list":["post-846","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-content-moderation"],"yoast_head":"\nContact Center Associate<\/title>\n<meta name=\"description\" content=\"Contact Center Associate - 247X7 Jobs NH, NJ, NM, NY, NC\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uwitindia.in\/clouddata\/contact-center-associate\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Center Associate\" \/>\n<meta property=\"og:description\" content=\"Contact Center Associate - 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