{"id":3017,"date":"2024-01-09T11:06:08","date_gmt":"2024-01-09T11:06:08","guid":{"rendered":"https:\/\/uwitindia.in\/blog\/?p=3017"},"modified":"2024-01-09T11:09:52","modified_gmt":"2024-01-09T11:09:52","slug":"target-customer-service-jobs-work-from-home-uk","status":"publish","type":"post","link":"https:\/\/uwitindia.in\/blog\/target-customer-service-jobs-work-from-home-uk\/","title":{"rendered":"Target Customer Service Jobs Work From Home UK"},"content":{"rendered":"<h3 style=\"text-align: center;\"><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Target Customer Service Jobs Work From Home UK&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:12945,&quot;3&quot;:{&quot;1&quot;:0},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri, \\&quot;sans-serif\\&quot;&quot;,&quot;16&quot;:11}\">Target Customer Service Jobs Work From Home UK<\/span><\/h3>\n<p><b>Job Name:-\u00a0 <\/b>Service and engagement leader<\/p>\n<p><strong>Hiring Organization: <\/strong>Target<\/p>\n<p><strong>Educational Requirements:\u00a0<\/strong>Bachelor Degree<\/p>\n<p><strong>Salary: <\/strong>\u00a330 \u2013 \u00a340\/Hour<\/p>\n<p><strong>Location: <\/strong>United Kingdom<\/p>\n<h3><strong>DESCRIPTION:<\/strong><\/h3>\n<div>\n<p>Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.\u202fOther benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.\u202fFind competitive benefits from financial and education to well-being.<\/p>\n<p><b>ALL ABOUT SERVICE &amp; ENGAGEMENT<\/b><\/p>\n<p>Advocates of guest experience who welcome, thank and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up.<\/p>\n<p><b>At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the:<\/b><\/p>\n<ul>\n<li>Knowledge of guest service fundamentals and experience building a guest first team culture<\/li>\n<li>Skills in guest engagement; problem solving and resolution<\/li>\n<li>Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies<\/li>\n<li>Skills in planning department(s) daily\/weekly workload to support business priorities and deliver service and sales goals<\/li>\n<li>Experience leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent<\/li>\n<\/ul>\n<p><b>As a\u00a0<\/b><b>Service and Engagement Team Leader, no\u00a0<\/b><b>two days are ever the same, but a typical day will most likely include the following responsibilities:<\/b><\/p>\n<ul>\n<li>Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard.<\/li>\n<li>Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias<\/li>\n<li>Lead a team of passionate and knowledgeable Guest Advocates and Front of Store Attendants who strive to\u00a0exceed guest service expectations by focusing on\u00a0decreasing wait time,\u00a0friendly guest interaction and service recovery<\/li>\n<li>Understand sales goals, plan and execute daily\/weekly workload to deliver on store sales goals and guest engagement<\/li>\n<li>Be a champion of physical and digital offerings to\u00a0ensure your team can\u00a0inform, educate and promote the suite of benefits, features and offerings that reward our guest and\/or enhance their shopping experience (Including Target RedCard and Wallet)<\/li>\n<li>Lead and follow-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences<\/li>\n<li>Engage in consistent, meaningful\u00a0development conversations throughout the critical touch points within\u00a0the Guest Advocate and Front of Store Attendant\u00a0career path<\/li>\n<li>Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture<\/li>\n<li>Lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors<\/li>\n<li>Understand business reporting and guest insights to\u00a0understand, troubleshoot and follow-up on opportunity areas<\/li>\n<li>Quickly respond\u00a0to\u00a0any negative guest shopping experience by de-escalating\u00a0the situation and ensuring your\u00a0team\u00a0understands\u00a0and feels supported to make things right for the guest<\/li>\n<li>Create intra-day workload optimization plans for your team<\/li>\n<li>Assess the front of store experience and anticipate and\/or react with urgency to any scheduling needs based on fluctuations in guest traffic and sales<\/li>\n<li>Expect and enable your team to stay up-to-date on upcoming major promotions, brand launches and events<\/li>\n<li>Evaluate and recommend candidates for open positions and develop a guest-centric team<\/li>\n<li>Close knowledge and skill gaps through training and experiences<\/li>\n<li>Work a schedule that aligns to guest and business needs\u00a0(this includes early morning, evening, overnight shifts and\u00a0weekends)<\/li>\n<li>Utilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience; and use guest feedback to coach\/recognize teams<\/li>\n<li>Expect and enable team members to deliver orders efficiently and accurately to digital guests<\/li>\n<li>Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment<\/li>\n<li>Lead and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others<\/li>\n<li>If applicable, as a key carrier, follow all safe and secure training and processes<\/li>\n<li>Address store needs (emergency, regulatory visits, etc.)<\/li>\n<li>Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.<\/li>\n<li>All other duties based on business needs<\/li>\n<\/ul>\n<p><strong>WHAT WE ARE LOOKING FOR<\/strong><\/p>\n<p><b>We might be a great match if:<\/b><\/p>\n<ul>\n<li>Working in a fun and energetic environment makes you excited\u2026. We work efficiently and as a team to deliver for our guests<\/li>\n<li>Providing service to our guests that makes them say I LOVE TARGET! excites you\u2026. That\u2019s why we love working at Target<\/li>\n<li>You enjoy interacting with people all day and making things easy for others\u2026. Interacting with guests, solving concerns and making the guests day better is core of what we do<\/li>\n<li>You aren\u2019t looking for Monday thru Friday job where you are at a computer all day\u2026 We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded<\/li>\n<\/ul>\n<p><b>The good news is\u00a0<\/b><b>that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go:<\/b><\/p>\n<ul>\n<li>High school diploma or equivalent<\/li>\n<li>Must be at least 18 years of age or older<\/li>\n<li>Previous retail experience preferred, but not required<\/li>\n<li>Lead and hold others accountable<\/li>\n<li>Learn and adapt to current technology needs<\/li>\n<li>Work independently and as part of a team<\/li>\n<li>Manage workload and prioritize tasks independently and with a team<\/li>\n<li>Welcoming and helpful attitude<\/li>\n<li>Effective communication skills<\/li>\n<\/ul>\n<p><b>We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:<\/b><\/p>\n<ul>\n<li>Access all areas of the building to respond to guest or team member issues<\/li>\n<li>Interpret instructions, reports and information<\/li>\n<li>Accurately handle cash register operations and cash transactions<\/li>\n<li>Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds<\/li>\n<li>Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary<\/li>\n<\/ul>\n<p><strong style=\"font-family: Roboto, sans-serif; font-size: 20px;\">Top 10 Tips for Interview<\/strong><\/p>\n<ol>\n<li>Keep your mind and body, relaxed.<\/li>\n<li>Never try to give a long answer to an interview question. Keep your answer short and effective.<\/li>\n<li>If you don\u2019t know the answer to any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words \u201cSorry Sir\/Ma\u2019am, I do not know the answer\u201d.<\/li>\n<li>Your dress should be formal. The formal dress always leaves a good impact on the interviewer.<\/li>\n<li>Take permission from the interviewer before going inside the interview room by saying \u201cMay I come in Sir\/Madam?\u201d.<\/li>\n<li>Do not shake your leg and hand again and again.<\/li>\n<li>Your clothes should be neat and clean.<\/li>\n<li>If the interviewer asks the question in English\/Hindi, you should answer in the same language. If you are not comfortable in that language, you should ask your interviewer \u201cI am not comfortable in English\/Hindi. Sir, Can I answer in \u2018your comfortable language\u2019\u201d. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.<\/li>\n<li>How much time you will stay in the interview room, Do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me, guys. This is a terrible impact. So try to understand and listen to the question properly at once.<\/li>\n<li>Before leaving the room. You should say \u2018Thank you to your interviewer\u2019.<\/li>\n<\/ol>\n<h3 style=\"text-align: center;\"><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Target Customer Service Jobs Work From Home UK&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:12945,&quot;3&quot;:{&quot;1&quot;:0},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri, \\&quot;sans-serif\\&quot;&quot;,&quot;16&quot;:11}\">Target Customer Service Jobs Work From Home UK<\/span><\/h3>\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/authorbench.com\/jobs\/key-account-manager-target-beverages-customer-team\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-41 aligncenter\" src=\"https:\/\/uwitindia.in\/blog\/wp-content\/uploads\/2023\/09\/app-300x95.png\" alt=\"\" width=\"300\" height=\"95\" \/><\/a><\/h3>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Target Customer Service Jobs Work From Home UK Job Name:-\u00a0 Service and engagement leader Hiring Organization: Target Educational Requirements:\u00a0Bachelor Degree Salary: \u00a330 \u2013 \u00a340\/Hour Location: United Kingdom DESCRIPTION: Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3018,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[588,2],"tags":[746],"class_list":["post-3017","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-target","category-uk-jobs","tag-target-customer-service-jobs-work-from-home-uk"],"_links":{"self":[{"href":"https:\/\/uwitindia.in\/blog\/wp-json\/wp\/v2\/posts\/3017","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uwitindia.in\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/uwitindia.in\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/uwitindia.in\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/uwitindia.in\/blog\/wp-json\/wp\/v2\/comments?post=3017"}],"version-history":[{"count":3,"href":"https:\/\/uwitindia.in\/blog\/wp-json\/wp\/v2\/posts\/3017\/revisions"}],"predecessor-version":[{"id":3023,"href":"https:\/\/uwitindia.in\/blog\/wp-json\/wp\/v2\/posts\/3017\/revisions\/3023"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/uwitindia.in\/blog\/wp-json\/wp\/v2\/media\/3018"}],"wp:attachment":[{"href":"https:\/\/uwitindia.in\/blog\/wp-json\/wp\/v2\/media?parent=3017"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/uwitindia.in\/blog\/wp-json\/wp\/v2\/categories?post=3017"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/uwitindia.in\/blog\/wp-json\/wp\/v2\/tags?post=3017"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}