Job Description
\nUnder the direct supervision of the Vice President, Human Resources\/Risk Management, the Human Resources Support Specialist provides a variety of customer support services for the department.<\/p>\n
In the performance of these duties, the HR Support Specialist maintains strict confidentiality of all information and exhibits through his\/her work the values consistent with the mission of Insight Hospital & Medical Center. The HR Support Specialist provides high-quality service to all customers.<\/p>\n
These duties are to be performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers, and guests.<\/p>\n
Provides service to customers:<\/p>\n
Greets all walk-in customers (applicants, employees, guests, etc.) and responds to routine requests in a timely and professional manner.
\nAnswers Human Resources department phone lines in a professional and friendly manner.
\nTakes messages and refers calls to appropriate staff members promptly.
\nRetrieves, responds to, and\/or appropriately directs Human Resource voice mail messages accordingly.
\nDistributes Human Resources information and forms to customers.
\nReviews submitted forms to ensure that all information and signatures are complete.
\nAssists in communicating benefits information and interpreting human resources policies and procedures.
\nResponds to employment verification requests following Hospital policy
\nPrepares and mails employee anniversary cards monthly.
\nCollects and distributes mail. Order, receive, and distribute routine supplies for the department.
\nCoordinates maintenance and upkeep of departmental machines (i.e. copier, fax, etc.)
\nAssist with recruitment functions:<\/p>\n
Prepares and mails application acknowledgments bi-weekly.
\nAdministers skill tests to applicants.
\nSchedules newly hired employees for pre-employment processing and Hospital orientation.
\nDistributes, collects, and reviews all employment-related documents.
\nVerifies employment eligibility and completes I-9 forms.
\nCoordinates reference and criminal background check processes.
\nPhotocopies supporting documentation (i.e., licensure).
\nIssues hospital identification badges.
\nPrepares official personnel files.
\nMaintains master files for applications, I-9 forms, and other human resource documents.
\nAssists with various departmental-related duties:<\/p>\n
Coordinates the retrieval and return of terminated employee files as needed.
\nEnters New Employee Orientation (NEO) attendees in the Health Stream System application.
\nMaintains and enters employee parking information in access.
\nPrepares check requisitions and purchase orders.
\nAssigns lockers and issues uniform vouchers.
\nCompletes special projects and performs other related duties as assigned.<\/p>\n
Required Knowledge, Skills, and Abilities:<\/p>\n
Knowledge:<\/p>\n
High School Diploma required
\nFive years of customer experience required; specific human resources experience preferred; OR any similar combination of education and experience.
\nSkills:<\/p>\n
Excellent interpersonal and customer service skills required.
\nProficient in Microsoft Office Suite required and prior experience with an HRIS database preferred.
\nAbilities:<\/p>\n
Ability to learn and adapt to new computer systems is preferred.
\nProfessionalism and confidentiality are required.
\nPhysical Requirements:<\/p>\n
Prolonged periods of sitting at a desk and working on a computer.
\nMust be able to lift or push\/pull up to 25 pounds<\/p>\n
Insight is an equal opportunity employer and values workplace diversity!<\/p>\n
HR Support Specialist – Entry Level In UK ID-184<\/p>\n