LiveOps Analyst Job UK
Job Name:- Business Intelligence Analyst
Hiring Organization: LiveOps
Educational Requirements: Bachelor Degree
Salary: £30 – £40/Hour
Location: United Kingdom
DESCRIPTION:
Liveops is seeking an experienced Business Intelligence Analyst to be a key contributor in helping transform our Analytics capabilities across the business. The analyst will report to the Director of Business Intelligence and be responsible for creating data-driven insights, dashboards, and visual reporting, as well as performing ad-hoc querying of data and assisting with continuous improvement efforts. The analyst understands the value of data-driven insights, has demonstrated experience using data visualization platforms, SQL, and possesses the business acumen and technical skills to work cross-functionally and help in the evolution of Liveops’ BI organization. LiveOps Analyst Job UK
The Purpose of Your Role
- Play a critical role in the design, development, support, and continuous improvement of the BI environment supporting internal and external stakeholders
- Analyze complex data from multiple sources, determining configuration and connection methods for ingestion
- Design dashboards and reports using Tableau Cloud and Desktop for internal/external consumption LiveOps Analyst Job UK
- Develop BI solutions according to user requirements, best practices, and industry standards
- Participate in a full BI development lifecycle including planning, design, development, testing, migration, and production support
- Take data from multiple sources and develop and enhance ETL processes for performance and scalability
- Work collaboratively with and understand the analytical reporting needs of business stakeholders
- Effectively communicate technical subject matter to non-technical business stakeholders
- Be a source of training and insight on the Tableau platform to facilitate internal knowledge transfer LiveOps Analyst Job UK
- Work with disparate data sources and systems to facilitate a high-performance BI environment
The Qualifications We’re Looking For
- Bachelor’s Degree in a quantitative or technical field or equivalent experience
- Experience with business intelligence tools such as Tableau, Power BI, and others
- Experience developing business applications using SQL
- ETL and data ingestion experience (REST API, JSON, XML, ODBC)
- Practical understanding and use of SQL (MySQL, MSSQL, PostGreSQL)
- Experience with data design and development including data modeling, mapping data elements from various data sources and loading objects including dimensions, hierarchies, and tables LiveOps Analyst Job UK
- Experience with cloud-based data warehouse tooling (Snowflake, DBT, others)
- Hands-on experience with SAS, R, Python or similar statistical packages
- Strong business acumen with the ability to think strategically and work independently
- Excellent presentation, project management, and communication skills
The Competencies You Bring
Attention to Detail, Individual Impact and Influence, Conceptual Thinking, Data Gathering & Analysis, Dealing with Ambiguity, Decision Making & Planning & Organizing LiveOps Analyst Job UK
The Value You Deliver
- A passion for data analytics and complex problem solving
- Growth minded, adaptable and hungry to develop your skills
- Positive impacts for internal and external stakeholders in support of our organization’s strategic initiatives LiveOps Analyst Job UK
About Liveops
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We’re a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. LiveOps Analyst Job UK
Top 10 Tips for Interview
- Keep your mind and body, relaxed.
- Never try to give a long answer to an interview question. Keep your answer short and effective.
- If you don’t know the answer to any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
- Your dress should be formal. The formal dress always leaves a good impact on the interviewer.
- Take permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
- Do not shake your leg and hand again and again.
- Your clothes should be neat and clean.
- If the interviewer asks the question in English/Hindi, you should answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I answer in ‘your comfortable language’”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
- How much time you will stay in the interview room, Do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me, guys. This is a terrible impact. So try to understand and listen to the question properly at once.
- Before leaving the room. You should say ‘Thank you to your interviewer’.
